Privacy policy
1. Controller
Viktoriia Nuriakhmetova, Found & Named, Kopischstr. 3, 10965 Berlin. Email: hello@foundnamed.com
2. Hosting
This website uses Lovable Cloud, provided by Lovable Labs Incorporated, with Supabase as a database and infrastructure provider. The host processes technically necessary data such as IP address, time, page requested and browser in server logs to deliver the site securely (Art. 6(1)(f) GDPR). We use no analytics or advertising cookies and no web analytics tool. Fonts are hosted on our own server. No connection to Google Fonts.
3. Contact and requests
When you contact us by email, booking or forms, we process your name, work email, company website, questions and requested service to handle your request. Legal bases are pre-contractual steps (Art. 6(1)(b) GDPR), legitimate interests in answering enquiries (Art. 6(1)(f)) and consent where requested (Art. 6(1)(a)). Email: Zoho Mail (Zoho Corporation B.V., Netherlands), data stored in EU data centres.
4. Free AI visibility check
We send the public content of the checked homepage and the generated questions to OpenAI and Google via the Lovable AI gateway to generate your result. No personal data of the visitor is sent to these AI providers. We store the checked domain and the result. For abuse prevention, we store a daily changing, one-way hash of your IP address, not the IP address itself (Art. 6(1)(f) GDPR). Shared result links can be opened by anyone with the link. These pages are not indexed by search engines.
5. PDF summary, report orders and abuse protection
For the free PDF summary, we store your email and consent linked to the check. For report orders, we also store your name, company, company address and VAT ID when given, price and order status for contract fulfilment (Art. 6(1)(b) GDPR). Invoices are handled manually. We use cookie-free technical measures against automated requests and store daily aggregate counts of blocked requests. We also record cookieless daily aggregate counts of checks, report requests, bookings and other funnel actions, without identifying visitors (Art. 6(1)(f) GDPR).
6. Booking with Cal.com
We use Cal.com (Cal.com, Inc., USA) to schedule calls. It loads only after you click a booking button; before that, no data is sent to Cal.com. It processes your name, email, company website, selected time and notes to schedule the call you requested (Art. 6(1)(b) GDPR). See Cal.com's privacy policy.
7. Processors
Hosting and database: Lovable Labs Incorporated and Supabase. AI models via the Lovable AI gateway: OpenAI and Google. Email: Zoho Mail (Zoho Corporation B.V., Netherlands), EU data centres. Booking: Cal.com, Inc.
8. Transfers outside the EU
Lovable, OpenAI, Google and Cal.com may process data in the USA. The basis is the EU-US Data Privacy Framework where the provider is certified, otherwise EU standard contractual clauses (Art. 46 GDPR).
9. Storage period
We keep personal data only as long as needed for its purpose or until consent is withdrawn, unless statutory retention obligations apply. Invoices and order data are kept for the statutory retention period, currently 8 years for accounting records.
10. Your rights under the GDPR
You have rights of access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction (Art. 18), data portability (Art. 20) and objection (Art. 21). You may withdraw consent at any time with effect for the future (Art. 7(3)) and complain to a supervisory authority, for example the Berlin Commissioner for Data Protection and Freedom of Information. Email hello@foundnamed.com to exercise your rights.